55 Car Rental - Terms & Conditions's

Our Terms and Conditions

Hirer: The person named in respect of this contract.

Web Vehicle Images: These are examples only, specific models cannot be guaranteed.

Rental Period
In the agreed rental reservation contract the driver will be allowed to drive our vehicle for the rental period shown, if, however, the vehicle is not returned on the agreed time of return, or if you do not make contact with us to arrange and get our agreement to an extension of the rental, you would be breaking the conditions of our agreement. We would then charge you for every day or part-day you have the vehicle after you should have returned it to us. We will then charge you the specified daily rate on the contract agreed at the outset until we get the vehicle checked back physically into our possession.

Cost: Our rate includes insurance but will be subject to the damage liability of the vehicle hired*, VAT, breakdown cover & unlimited miles (unless otherwise stated).

Driver Age
All drivers must be aged between 21 and 75 inclusive. If the Driver is aged 21-24 he/she may only rent vehicles up to mid range category, and small transit type vans. An additional daily charge of £10 (plus vat) applies to drivers aged 21-24 and 70-75 inclusive.

Driving Licence requirements
All drivers who are named on our contracts for the purpose of hire will need to present a valid up to date driving licence, in person, with their current address (it is now a legal requirement to have your current address on your driving licence), as no copies of licences will be accepted.

All drivers aged between 25-75 must have held a full driving licence for at least 12 months. Licence endorsements are accepted, please check with us first before booking if unsure; however if any driver has received a driving ban for either a DD, DR or UT offence, or has been disqualified for 12 months or more, we can only rent 5 years or more after the return of the licence.

Drivers aged 21-24 must have held a licence for at least 18 months and be free of endorsements.

Identification required
Remember the driver(s) needs to present to us the following when renting and/or collecting the vehicle:

• 2 forms of ID (Bank statement and/or utilities bill - at least one confirming home address in the last 3 months) plus
• A credit or debit card in their own name
• A valid driving licence (both parts of the new UK Licence are now required)
• Additional drivers must present a valid driving licence (both parts of new UK Licence are required)
• International Driving licenses maybe accepted provided they are valid or written in English (Check with us when booking)

Payment
Payment is required by credit card (Visa or Mastercard ) or UK debit card (Maestro, Visa Electron, Solo or V pay issued on UK banks only). Cash, cheque, and pre-paid credit cards are not acceptable. Other parties may pre pay for a rental but would need to arrange in advance of rental and the credit or debit card presented at the start of the hire must always be in the name of the main driver. Other parties paying for the rental at pick up may be made as long as it is on a chip and pin acceptance. If in doubt check with us first before arrival.

Overseas hires
Prices quoted are for use in mainland UK only. Additional charges of a flat £100(plus VAT) and mileage restrictions will apply for overseas use.

Insurance Excess Damage Liability*
Insurance is subject to a damage liability which varies according to vehicle size.

Damage liability reduction (reducing the damage liability to £0 for cars and £350 for vans) is available for an additional cost but is not available to a driver who is aged between 21-24, or 70-75 or for any overseas hire.

Reduction of damage liability from £500 to zero (small to large family-size cars only) £12 per day on 1 to 6 day hires, and £10 per day, thereafter.

Reduction of damage liability from £750 to zero (Large estates or people carriers only).

£22 per day on 1 to 6 day hires £18 per day, thereafter.

Reduction of damage liability from £750 to £350 (vans only) £15 per day, on 1 to 6 days hire, £12 per day, thereafter.

Insurance cover will not include damage to the vehicle glass, tyres or wheel trims/alloys, bodywork stone-chips, missing tools or spare wheels, accidental or negligent damage and, cigarette burns would always be a chargeable item, whilst the vehicle is in the care of the hirer. Our damage liability waiver could be withdrawn at any time (for example, due to extreme weather conditions) at our discretion.

Fuel Policy
All vehicles are rented as the fuel tank stands at the start of the hire and customers should return the same at the end of hire, unless otherwise agreed. If it is not agreed otherwise Customers would be charged for missing fuel at the end of the rental at the locally determined price at our counter.

Rental Payment Terms
When you book online you are accepting the conditions set out below:

Our company will do its best to have the vehicle which is the subject of a confirmed reservation available on the day and at the time you have requested. If you decide to cancel your reservation or do not arrive to collect your reserved vehicle on the day and at the time you have reserved it, charges may be made and these are explained in the following rental terms. You are asked to read these very carefully. If there is any point you do not understand or do not agree with, please ask us.

Reservations confirmed
By booking online and accepting these Terms & Conditions you agree and consent to us applying charges to your credit or debit card account. Those initial rental charges may be paid for, if mutually agreed, at the time of booking or at the time of pick-up. You will not be required to make the damage liability deposit payment or pay for any possible additional rental costs until you collect your vehicle. We guarantee to have the vehicle you reserve or a higher classed vehicle available at the time and date you request. Please note below the policy regarding cancellations or if you do not arrive to collect your rental vehicle (No Show).

Reservations confirmed on-line
If your reservation is confirmed immediately by the web site, you will not be required to make any payment until you collect your vehicle, unless it is for an estate or mpv booked in a high season period like July/August or Christmas/New Year.

When you collect your rental vehicle you must present a credit or debit card, which will be charged as follows:-

a) payment by credit card if you choose to pay by credit card (Mastercard or Visa) your card will be pre-authorised for the entire rental charge plus the excess damage liability. When you return the vehicle at the end of the hire period, the total charges for the hire, including any additional charges for fuel, damage, etc will be calculated, and your card will then be charged for the final amount. At this point the pre-authorised amount will be released back to your credit card account. This may take anything up to 10 days, depending on your card issuing bank.

b) payment by debit card if you choose to pay by debit card (Maestro, Visa Electron, V card or Solo issued on UK banks only) your card will be charged at the start of the hire for the entire rental charge plus the value of the excess damage liability on the vehicle. In the event that you choose to accept a damage liability waiver your card will be charged for the entire rental charge. When you return the vehicle at the end of the hire period, the total charges for the hire, including any additional charges for fuel, damage, etc will be calculated, and any overpayment will be credited to your card.

Reservations requested to us

Sometimes it may not be possible to confirm your reservation immediately on line if the vehicle class of your choice is in high demand. Our company will contact you as soon as they are able to confirm your reservation or to offer you an alternative vehicle and may request further personal details from you, including, at that time, driving license details and insurance history together with your credit/debit card details in order to confirm the hire.

Cancellation policy

Reservations made via our Web site are at competitive rates which reflect our Cancellation and No-show policies.

Reservations confirmed on-line

If you cancel your reservation more than 72 hours in advance of the rental start date, a full refund will be given if any monies have been taken. If you cancel your reservation less than 72 hours before the rental start date, a refund, if monies have been taken, less an administration fee of £30 (or the rental cost if this is less) will be given. Please note if appropriate I.D., or if the necessary payment/deposit is not produced at time of pick up or the Terms and Conditions are not adhered to in any way then the rental cannot proceed and the cancellation policy will be enforced. Cancellations may be made on this website via email and a cancellation email reply will be emailed to you - please retain this for your records.